Guided RCA

Purpose of Auto RCA

Auto RCA automatically identifies and explains the key factors driving changes in metrics without requiring manual in-depth analysis. It provides actionable insights quickly, allowing users to focus on decision-making rather than data exploration.

Benefits

• Saves time: Automates analysis that would otherwise require manual effort.
• Guided decision-making: Offers explanations and recommendations alongside data.
• Customizable: Users can drill down on different attributes or segments.
• Accessible: Works for multiple dimensions.

How It Works

Step 1: Under Insights, select Guided RCA. Choose a chart from the list, then click Auto RCA to generate insights.

Step 2: Select an attribute to run change-analysis-based RCA.

• Dynamic Attribute Selection:
  Users can choose an attribute (dimension) to break down the analysis, such as Department, Weather, Store Area, Division, or select from the dropdown list (e.g., Age Group, Profession, Parking Availability).
• Automatic Detection of Drivers:
  Once the attribute is selected, the system calculates the change in the metric across each category of the attribute.
• Visualization:
  A bar chart shows the change in value for each category, with a red dashed line indicating the average change (plotline). This allows users to see which categories underperformed or overperformed quickly.
• Generated Insights:

The system automatically generates root-cause analyses for observed trends. Each time the user changes the attribute, the analysis updates accordingly.

Note: Users can also modify insights by typing prompts to customize AI explanations.