Zendesk

1. Click Self Service.
2. Click Connect.

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   Search Zendesk.
4. Click Zendesk.

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   Enter URL
6. Click Authorize

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   Enter details, click Sign in.

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   Upon successful authorization, click Next.

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   Click the check box(es) to Select Tables.
10. Click the check box(es) to select columns.
11. Click preview.
12. Click Save.

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    Name the Dataset
14. Click OK.

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Note: Once you have chosen the tables needed to calculate the KPI for analysis requirements and saved the dataset, you can create the business model and dashboard. Instructions are available in the Self-Service section of the Lumenore User Manual.